DELIVERY

All orders are processed within 2–5 business days before dispatch. Once your order has been shipped, you will receive a shipping confirmation email with all relevant tracking details. We offer complimentary express shipping on all domestic orders. Delivery typically takes 2–5 business days, depending on your location. Our delivery partner will also contact you directly via email and SMS with your tracking information and delivery updates. Delivery timelines may be impacted by public holidays, weather conditions, or other unexpected events.

For any assistance, we invite you to reach out to us at clientsevices@ateliervedantika.com

 
RETURNS & EXCHANGES

At Atelier Vedantika, we accept returns for store credit or exchanges within 7 days of your order’s delivery. To be eligible for a return, your item must be unworn and in the same condition that you received it.

Package the product(s) securely and carefully in its original ‘Atelier Vedantika’ packaging, as it was sent to you, and include any accompanying accessories such as boxes, dust bags, care booklets etc. Items that show signs of wear or are returned without their original packaging will not be accepted.

To initiate a return or exchange, please contact our Client Services team at clientservices@ateliervedantika.com within 7 days of delivery. Once your request is approved, you will receive return shipping instructions. Please note that items sent back without prior approval will not be accepted.

Once your return is received and inspected, we will issue store credit equal to the item’s value, redeemable on our website for future purchases. Store credits do not expire and cannot be converted into cash. Please note that we do not offer refunds.

If you wish to exchange your item, please indicate your preference while submitting your return request. Exchanges are subject to availability.

DAMAGED PRODUCT(S)

Please inspect your order upon receipt and contact us immediately at clientservices@ateliervedantika.com if it is defective, damaged, or if you have received the wrong item with relevant photographs.